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Terms and Conditions

Last updated: May 2026

These Terms and Conditions ("Terms") govern your access to and use of the Chance mobile application and related services (collectively, the "App"), operated by Chance Matchmaking, Inc. ("Chance," "we," "our," or "us"). By creating an account or using the App, you agree to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference. If you do not agree, do not access or use the App.

IMPORTANT: Chance maintains a ZERO TOLERANCE policy for objectionable content and abusive users. Violations will result in immediate action including content removal, account suspension, or permanent termination.

These Terms contain an arbitration clause and class action waiver in Section 20. Please read that section carefully — it affects your legal rights.

1. Eligibility

You must be at least 18 years old to use the App. By using the App, you represent and warrant that: (a) you are 18 years of age or older; (b) you have the legal capacity to enter into a binding agreement; (c) you are not prohibited from using the App under any applicable law; and (d) you will comply with these Terms and all applicable local, state, national, and international laws.

We reserve the right to verify your age and to suspend or terminate any account we suspect belongs to someone under 18. Creating an account on behalf of someone else is prohibited.

2. License to Use the App

Subject to your compliance with these Terms, Chance grants you a limited, non-exclusive, non-transferable, revocable license to download and use the App on a device you own or control, solely for your personal, non-commercial use.

You may not: (a) sublicense, sell, resell, transfer, assign, or otherwise commercially exploit the App; (b) modify, translate, adapt, or create derivative works based on the App; (c) reverse engineer, decompile, disassemble, or attempt to extract source code from the App; (d) use the App to build a competing product or service; or (e) use any automated system (bot, scraper, spider) to access the App without our prior written consent.

3. Account Registration and Security

To use certain features, you must create an account. You agree to:

  • Provide accurate, current, and complete information during registration
  • Maintain and promptly update your account information
  • Keep your login credentials confidential and secure
  • Notify us immediately at team@chancematchmaking.com if you suspect unauthorized access to your account
  • Accept responsibility for all activity that occurs under your account

You may not create more than one account, share your account with others, or use another user's account. We reserve the right to reclaim usernames or terminate accounts that impersonate others.

4. App Purpose and Nature of Service

Chance is a social matchmaking platform designed for college students, intended to encourage connection through prompts, games, and messaging. The App is for personal use only.

We do not guarantee:

  • Matches, compatibility, relationships, or outcomes of any kind
  • That other users are who they claim to be
  • Uninterrupted access or error-free operation

User interactions are entirely voluntary and occur at your own discretion and risk.

5. SMS Messaging Program

Chance offers a friend invite feature that allows existing users to send a one-time SMS invitation to a friend by entering that friend's phone number. By using this feature, you represent that you have a legitimate personal relationship with the recipient and that sending them an invitation is appropriate and welcome.

  • Program name: Chance Friend Invite
  • Message type: One-time friend invitation
  • Message frequency: One message per invited phone number
  • Message and data rates may apply
  • To opt out: Reply STOP to any Chance SMS

You may not use the invite feature to send unsolicited messages to strangers, bulk-invite unknown numbers, or harass any person. Misuse of the invite feature is a material violation of these Terms and may result in immediate account termination and potential legal liability.

6. Zero Tolerance Policy for Objectionable Content and Abusive Users

Chance maintains a zero tolerance policy for objectionable content and abusive behavior. You agree not to post, transmit, or otherwise make available any content or engage in any conduct that:

  • Harasses, abuses, threatens, stalks, or intimidates any person
  • Constitutes hate speech or discriminates on the basis of race, ethnicity, national origin, religion, gender, sexual orientation, disability, or any other protected characteristic
  • Is sexually explicit, pornographic, or obscene
  • Depicts or promotes violence, self-harm, or illegal drug use
  • Impersonates any person, entity, or brand
  • Contains false, misleading, or fraudulent information
  • Solicits money, financial information, or personal data from other users
  • Promotes or facilitates illegal activity
  • Circumvents or attempts to circumvent any safety feature including blocking, reporting, or content moderation
  • Introduces malware, viruses, or other harmful code
  • Violates any third-party intellectual property, privacy, or publicity rights

Violations will result in immediate action including content removal, account suspension, or permanent termination without notice. We reserve the right to determine, in our sole discretion, what constitutes a violation.

7. User-Generated Content

You are solely responsible for all photos, videos, audio recordings, text, and other content you post, share, or transmit through the App ("User Content").

By submitting User Content, you grant Chance Matchmaking, Inc. a non-exclusive, worldwide, royalty-free, sublicensable license to host, store, reproduce, display, distribute, and adapt such content solely for the purpose of operating, maintaining, and improving the App. This license terminates when you delete the content or your account, except where the content has been shared with others who have not deleted it.

You represent and warrant that: (a) you own your User Content or have all necessary rights and permissions to share it; (b) your User Content does not infringe any third-party intellectual property rights, privacy rights, publicity rights, or other legal rights; (c) you have obtained the consent of any identifiable individuals appearing in your User Content; and (d) your User Content complies with these Terms and all applicable laws.

We do not claim ownership of your User Content. We do not endorse or guarantee the accuracy of any User Content posted by other users.

8. DMCA and Copyright Policy

Chance Matchmaking, Inc. complies with the Digital Millennium Copyright Act (DMCA) and has registered a designated agent with the U.S. Copyright Office. We will respond to valid DMCA takedown notices by removing or disabling access to allegedly infringing content. Accounts of repeat infringers will be terminated.

To submit a DMCA notice, contact our designated agent at team@chancematchmaking.com. Your notice must include: (1) identification of the copyrighted work; (2) identification of the infringing material and where it appears in the App; (3) your contact information; (4) a good faith belief statement; (5) a statement under penalty of perjury that the information is accurate and you are authorized to act; and (6) your physical or electronic signature.

If you believe content was wrongfully removed, you may submit a DMCA counter-notice to the same address. Filing a false DMCA notice or counter-notice may expose you to legal liability.

9. Feedback and Suggestions

If you submit ideas, suggestions, or feedback about the App ("Feedback"), you grant Chance Matchmaking, Inc. a perpetual, irrevocable, royalty-free, worldwide license to use, incorporate, and commercialize that Feedback without any obligation to you. We are not required to keep Feedback confidential or to compensate you for it.

10. Content Moderation

To maintain a safe environment, we may at our sole discretion review, filter, edit, remove, or restrict access to any User Content that we believe violates these Terms or applicable law. Moderation may be automated, manual, or both. We are not obligated to monitor all activity but reserve the right to do so.

We are not liable for any failure to remove content or any delay in removing content. Removal of content does not constitute an admission of liability.

11. Blocking and Reporting

You may block or report other users and individual messages at any time within the App. Blocking immediately prevents further interaction between you and the blocked user. All reports are reviewed by our team and we will take appropriate action, which may include warnings, content removal, suspension, or permanent termination. All blocking actions are logged and reviewed.

12. Safety Disclaimer

We do not conduct criminal background checks or identity verification on users. You acknowledge that: (a) interactions with other users occur entirely at your own risk; (b) we cannot verify the identity, age, or intentions of any user; and (c) we are not responsible for the offline conduct of any user.

We encourage you to exercise caution, protect your personal information, and meet in public places when connecting with other users in person. If you experience or witness threatening behavior, contact local law enforcement and report it to us immediately.

13. Subscriptions, Purchases, and Payments

Certain features may require a paid subscription or one-time purchase. All payments are processed through Apple In-App Purchases.

  • Pricing and billing frequency are disclosed clearly before purchase
  • Subscriptions automatically renew at the end of each billing period unless canceled at least 24 hours before the renewal date
  • You may manage or cancel subscriptions through your Apple ID account settings
  • We do not store or have access to your full payment card information
  • All purchases are final and subject to Apple's refund policies unless otherwise required by law
  • We reserve the right to change pricing with reasonable advance notice

14. Intellectual Property

All App content, features, and functionality — excluding User Content — including but not limited to text, graphics, logos, icons, images, audio clips, software, and the Chance name and brand, are owned by or licensed to Chance Matchmaking, Inc. and are protected by U.S. and international copyright, trademark, and other intellectual property laws.

You may not copy, modify, distribute, sell, license, sublicense, publicly display, or reverse engineer any part of the App or its content without our prior written permission.

15. Termination and Suspension

You may delete your account at any time through App settings. Deleting your account terminates this agreement between us, subject to any provisions that survive termination (see Section 21).

We may suspend or permanently terminate your account, at our sole discretion and without prior notice, if we determine that you have: violated these Terms; engaged in harmful, abusive, or fraudulent behavior; posed a safety risk to other users or to Chance; or for any other reason we deem appropriate to protect the integrity of the App and its community.

Upon termination, your license to use the App immediately terminates. Provisions of these Terms that by their nature should survive termination will survive, including Sections 7, 8, 9, 16, 17, 18, 19, and 20.

16. Disclaimers

THE APP IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, CHANCE MATCHMAKING, INC. EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

WE DO NOT WARRANT THAT: (A) THE APP WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS; (B) THE RESULTS OBTAINED FROM USING THE APP WILL BE ACCURATE OR RELIABLE; OR (C) ANY DEFECTS WILL BE CORRECTED.

WE ARE NOT RESPONSIBLE FOR THE CONDUCT, WHETHER ONLINE OR OFFLINE, OF ANY USER OF THE APP.

17. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, CHANCE MATCHMAKING, INC. AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND LICENSORS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, GOODWILL, USE, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR IN CONNECTION WITH: (A) YOUR USE OF OR INABILITY TO USE THE APP; (B) ANY CONDUCT OR CONTENT OF ANY USER OR THIRD PARTY; (C) ANY CONTENT OBTAINED FROM THE APP; OR (D) UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT.

OUR TOTAL CUMULATIVE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE APP SHALL NOT EXCEED THE GREATER OF (A) THE TOTAL AMOUNT YOU PAID TO US IN THE 12 MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100).

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IN SUCH JURISDICTIONS, OUR LIABILITY SHALL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.

18. Indemnification

You agree to defend, indemnify, and hold harmless Chance Matchmaking, Inc. and its officers, directors, employees, agents, licensors, and service providers from and against any and all claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to: (a) your use of or inability to use the App; (b) your violation of these Terms; (c) your User Content; (d) your violation of any third-party right, including any intellectual property, privacy, or publicity right; or (e) any claim that your User Content caused damage to a third party.

We reserve the right, at our own expense, to assume exclusive defense and control of any matter subject to indemnification by you, in which case you agree to cooperate with our defense.

19. Apple-Specific Terms

If you download or use the App through Apple's App Store, the following additional terms apply:

  • These Terms are an agreement between you and Chance Matchmaking, Inc. only, not with Apple, Inc. Apple has no obligation to furnish maintenance or support services for the App.
  • Apple is not responsible for the App or its content and has no warranty obligation whatsoever with respect to the App.
  • Apple is not responsible for addressing any claims you or any third party have relating to the App, including product liability claims, consumer protection claims, or intellectual property infringement claims.
  • If the App fails to conform to any applicable warranty, you may notify Apple and Apple will refund the purchase price, if any. To the maximum extent permitted by law, Apple has no other warranty obligation with respect to the App.
  • Apple and its subsidiaries are third-party beneficiaries of these Terms and, upon your acceptance, will have the right to enforce these Terms against you as a third-party beneficiary.
  • You represent that you are not located in a country subject to a U.S. government embargo and are not on any U.S. government list of prohibited or restricted parties.

20. Dispute Resolution, Arbitration, and Class Action Waiver

20.1 Informal Resolution

Before initiating any formal legal proceeding, you agree to contact us at team@chancematchmaking.com and attempt to resolve the dispute informally. We will try to resolve disputes within 30 days of receipt of your notice.

20.2 Binding Arbitration

If we cannot resolve a dispute informally, you and Chance agree that any dispute, claim, or controversy arising out of or relating to these Terms or the App — including any question of arbitrability — shall be resolved by binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, except as provided below. The arbitration will take place in Delaware or, at your election, by video conference. The arbitrator's decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.

20.3 Class Action Waiver

YOU AND CHANCE AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. The arbitrator may not consolidate more than one person's claims and may not preside over any form of representative or class proceeding. If this class action waiver is found unenforceable, the entire arbitration provision shall be null and void.

20.4 Exceptions

Either party may bring an individual action in small claims court. Either party may also seek emergency injunctive or other equitable relief in a court of competent jurisdiction to prevent irreparable harm pending arbitration. Nothing in this section prevents you from reporting issues to relevant government authorities.

20.5 Opt-Out

You may opt out of the arbitration agreement by sending written notice to team@chancematchmaking.com within 30 days of first accepting these Terms. Your notice must include your name, your account email, and a clear statement that you are opting out of arbitration. Opting out does not affect any other provision of these Terms.

20.6 Governing Law

These Terms are governed by the laws of the State of Delaware, without regard to its conflict of law principles.

21. General Provisions

21.1 Entire Agreement

These Terms, together with our Privacy Policy and any other agreements expressly incorporated by reference, constitute the entire agreement between you and Chance Matchmaking, Inc. regarding the App and supersede all prior agreements, understandings, and representations.

21.2 Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it enforceable.

21.3 No Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision. Any waiver must be in writing and signed by an authorized representative of Chance Matchmaking, Inc.

21.4 Force Majeure

We will not be liable for any delay or failure to perform resulting from causes outside our reasonable control, including acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, pandemics, strikes, or shortages of transportation, fuel, energy, labor, or materials.

21.5 Assignment

You may not assign or transfer these Terms or any rights or obligations hereunder without our prior written consent. We may assign these Terms freely, including in connection with a merger, acquisition, or sale of assets. These Terms shall be binding upon and inure to the benefit of the parties and their permitted successors and assigns.

21.6 Changes to These Terms

We may update these Terms from time to time. If we make material changes, we will notify you through the App or by other reasonable means at least 14 days before the changes take effect. Your continued use of the App after the effective date constitutes acceptance of the updated Terms. If you do not agree, you must stop using the App.

22. Contact Information

For questions about these Terms or the App, contact us at:

Chance Matchmaking, Inc.

Email: team@chancematchmaking.com

By using the App, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.